Secret Santa
Secret Santa

Secret Santa

Shipping and Delivery

Order Processing

  • Orders are processed within 1-2 business days after matching
  • You will receive a confirmation email once your order is processed
  • Tracking information will be provided via email when your gift ships
  • Processing times may be longer during peak holiday seasons

Shipping Timeline

  • Domestic Shipping (within India):
    • Standard Delivery: 3-5 business days
    • Express Delivery: 1-2 business days (where available)
  • International Shipping:
    • Standard International: 7-14 business days
    • Express International: 3-5 business days (where available)

Shipping Costs

Shipping costs are included in your gift tier selection:

  • $10 Tier: Free standard domestic shipping
  • $50 Tier: Free express domestic shipping
  • $100 Tier: Free international shipping

International Shipping Process

  • International shipping is available to select countries
  • Recipients are responsible for any customs duties or taxes
  • Custom forms will be filled out accurately to avoid delays
  • Some items may not be available for international shipping due to restrictions

Tracking Your Order

  • All orders include tracking information
  • Tracking details will be sent via email
  • You can also track your order through your account dashboard
  • Contact support if you haven't received tracking information within 2 business days of order processing

Delivery Issues

  • If your package is lost or damaged, please contact our support team immediately
  • Incorrect delivery addresses may result in shipping delays
  • We are not responsible for packages lost due to incorrect address information
  • For any delivery concerns, please contact:[email protected]