Secret Santa
Shipping and Delivery
Order Processing
- Orders are processed within 1-2 business days after matching
- You will receive a confirmation email once your order is processed
- Tracking information will be provided via email when your gift ships
- Processing times may be longer during peak holiday seasons
Shipping Timeline
- Domestic Shipping (within India):
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days (where available)
- International Shipping:
- Standard International: 7-14 business days
- Express International: 3-5 business days (where available)
Shipping Costs
Shipping costs are included in your gift tier selection:
- $10 Tier: Free standard domestic shipping
- $50 Tier: Free express domestic shipping
- $100 Tier: Free international shipping
International Shipping Process
- International shipping is available to select countries
- Recipients are responsible for any customs duties or taxes
- Custom forms will be filled out accurately to avoid delays
- Some items may not be available for international shipping due to restrictions
Tracking Your Order
- All orders include tracking information
- Tracking details will be sent via email
- You can also track your order through your account dashboard
- Contact support if you haven't received tracking information within 2 business days of order processing
Delivery Issues
- If your package is lost or damaged, please contact our support team immediately
- Incorrect delivery addresses may result in shipping delays
- We are not responsible for packages lost due to incorrect address information
- For any delivery concerns, please contact:[email protected]